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Values

Demonstrate Respect

  • We listen to each other, our customers, our suppliers and our shareholders.
  • We offer to help and support each other.
  • We consider the impact our actions have on others.
  • We trust others to make decisions and do their jobs within their realm of responsibility and skills.

Be Accountable and Add Value

  • We take responsibility for our decisions as individuals and at the company level.
  • We work hard to do things right the first time.
  • We consider if what we are doing contributes to Farmers goals and adding value to the organization.

Demonstrate Integrity

  • We must be socially responsible to the communities we serve, the environment we live in, and the people we work with.
  • We admit when we have made a mistake.
  • We are able to give and receive honest feedback.
  • We adhere to regulations, policies and procedures.
  • We do what we say we will do.

Build a Healthy Profitable Company

  • We make sure our activities and decisions ensure the profitability and sustainability of Farmers, providing a fair return to our shareholders.
  • We will make good decisions based on facts, supported by knowledge, experience and information. The status quo is not acceptable.
  • In every aspect of our business, we are always seeking improvements, individually and corporately, with respect to products and services.

Employee Involvement

  • Inspired and committed employees are part of our competitive advantage.
  • Our employees will be involved with the improvement of their work, their personal development and growth, and the future security of Farmers Dairy.
  • We will share information and make the company more transparent through the dissemination of the information.
  • We will communicate – limiting surprises.
  • We must strive to achieve an enjoyable work atmosphere, which allows for lower stress and higher performance.

Be Customer Focused

  • We must always ensure our customers/consumers see themselves as our number one priority.
  • We will exceed customer expectations in terms of our service and the quality of our products.

Be Innovative

  • We are open to new ideas and we are committed to implement these ideas to improve our processes and products.
  • The status quo is not acceptable. In every aspect of our business, we are always seeking improvements, individually and corporately with respect to product and service.
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